Aquatics Relationship Coach — Member Engagement (PT)

SwimRVA; Richmond (VA); On-site; USD 20,000 - 22,000; Part time

Benefits offered by this job

Free employee facility membership

25% off program fees

Paid on-the-job training and certs

Job summary

SwimRVA in Richmond, VA is seeking energetic Relationship Coaches to warmly welcome members and guests, check them in, and deliver outstanding customer service. You’ll help with registrations, promote programs, and build lasting relationships in a team-focused environment.

Starting pay is $14.25/hour for part-time roles, with evening and weekend availability. Training and certifications are provided, including first aid/cpr and ASA instructor courses.

Qualifications

• A positive attitude and strong work ethic.
• Friendly, dependable, organized, and customer-focused.
• Excellent communication and multitasking skills.
• A passion for helping people and solving problems.
• Ability to lift up to 30 lbs and assist with event setup.
• Availability primarily during evenings and weekends.

Responsibilities

• Welcome and check in members, guests, and participants
• Deliver exceptional customer service with a smile
• Answer calls, assist with registrations, and promote programs
• Build relationships and create memorable experiences
• Help with member engagement, outreach, and administrative tasks
• Support special events and activities

Skills

Positive attitude

Excellent communication

Customer-focused

Multitasking

Problem-solving

Job description

SwimRVA in Richmond, VA is seeking energetic Relationship Coaches to warmly welcome members and guests, check them in, and deliver outstanding customer service. You’ll help with registrations, promote programs, and build lasting relationships in a team-focused environment.

Starting pay is $14.25/hour for part-time roles, with evening and weekend availability. Training and certifications are provided, including first aid/cpr and ASA instructor courses.