Relationship Banking Specialist

Commerce, Inc.; Selinsgrove, Northern (Snyder County, KY); Hybrid; USD 28,000 - 47,000; Full time

Job summary

M&T Bank is seeking a branch-based professional to drive sales and deliver exceptional customer service. You will identify opportunities, manage customer profiles, and open accounts while coordinating with internal partners to offer appropriate financial solutions.

The role emphasizes proactive outreach, adherence to risk controls, and ongoing customer relationship management to support branch goals.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Notary public license preferred.
• Bilingual ability may be required based on branch needs.

Responsibilities

• Sell and service to retail and business customers; identify sales opportunities.
• Perform account openings and lead-focused outbound calls.
• Conduct customer profiling and needs-based discussions for financial goals.
• Educate customers on value-added products and services.
• Ensure compliance with KYC, CIP, and risk controls.

Skills

Verbal communication

Interpersonal skills

Customer service

Time management

Diplomacy

Internet proficiency

Education

High school diploma or GED

Associates degree

Notary public license

Job description

M&T Bank is seeking a branch-based professional to drive sales and deliver exceptional customer service. You will identify opportunities, manage customer profiles, and open accounts while coordinating with internal partners to offer appropriate financial solutions.

The role emphasizes proactive outreach, adherence to risk controls, and ongoing customer relationship management to support branch goals.