Relationship Banking Specialist

Santander US; New York (NY); On-site; USD 35,000 - 53,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander US is seeking a Sales and Service Banker in New York to act as a trusted advisor, handling transactions, cross-selling products, and delivering exceptional customer service. This role focuses on building relationships, educating customers on digital tools, and contributing to branch sales targets.

The position requires at least 6 months in retail banking or related sales, strong communication, and the ability to work in a fast-paced environment.

Qualifications

• 6+ Months Experience in Retail Banking sales or related field.
• 6+ Months Demonstrated customer service in a fast-paced environment.
• Experience in cross-selling products and services.
• Ability to learn and apply sales techniques to meet customer needs.
• Proficiency in using digital tools and technology to engage customers.

Responsibilities

• Meet the financial needs of customers through transactional and servicing activities.
• Identify opportunities to grow banking relationships via branch activities and referrals.
• Develop and maintain client relationships and provide tailored financial solutions.
• Collaborate with team to achieve branch goals and drive performance.
• Ensure a high-quality customer experience with timely issue resolution.

Skills

Sales experience

Customer service

Cash handling

Communication skills

Digital banking tools

Education

High school diploma, GED, or equivalent

Bachelor’s Degree (preferred)

Tools

Microsoft Office

Job description

Santander US is seeking a Sales and Service Banker in New York to act as a trusted advisor, handling transactions, cross-selling products, and delivering exceptional customer service. This role focuses on building relationships, educating customers on digital tools, and contributing to branch sales targets.

The position requires at least 6 months in retail banking or related sales, strong communication, and the ability to work in a fast-paced environment.