Relationship Banker I: Build Trust & Services

POTOMAC BANK INC; Charles Town (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Potomac Bank seeks a Universal Banker I to provide friendly customer service and support a wide range of teller transactions. The role emphasizes accurate cash handling, product referrals, and building lasting customer relationships in a fast-paced banking environment.

You will handle deposits, withdrawals, and account openings while ensuring compliance with bank policies and delivering an exceptional customer experience.

Qualifications

• High school diploma or GED; 1–2 years of prior customer service experience.
• General knowledge of bank operations, excellent communication and customer service skills, and basic to advanced computer skills.

Responsibilities

• Provide customer service and refer bank products and services to customers.
• Process deposits, checks, loan payments, and other teller duties with accuracy and compliance.
• Open and maintain checking and savings accounts; handle domestic wires and cashier’s checks.
• Balance cash drawer daily; assist with ATM balancing and currency handling.
• Maintain security, confidentiality, and professional appearance; follow bank policies.

Skills

Customer service

Multi-tasking

Communication

Integrity

Teamwork

Detail-oriented

Education

High school diploma or GED

Job description

Potomac Bank seeks a Universal Banker I to provide friendly customer service and support a wide range of teller transactions. The role emphasizes accurate cash handling, product referrals, and building lasting customer relationships in a fast-paced banking environment.

You will handle deposits, withdrawals, and account openings while ensuring compliance with bank policies and delivering an exceptional customer experience.