Relationship Banking Specialist

Truist Financial Corporation; Greensboro (NC); In loco; USD 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision coverage

401(k) plan

Paid vacation and holidays

Descrizione del lavoro

Truist Financial Corporation seeks a client-focused banking associate to deliver high-quality service, process transactions, and guide customers through digital banking tools. You will support sales efforts, participate in IRM initiatives, and contribute to branch goals while adapting to evolving policies and training.

The role emphasizes teamwork, compliance, and flexible hours, including weekends, to meet branch demands and provide consistent customer experiences across channels.

Competenze

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to master PC keyboard and software skills necessary for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic Microsoft Office applications.
• Ability to travel to accommodate temporary staffing needs as required; including weekends/extended hours may be included.

Mansioni

• Provide a distinctive client experience by engaging clients with courteous conversation and handling transactions.
• Educate clients on digital self-service solutions (ATMs, Online/Mobile banking).
• Support team sales by outbound client outreach and identifying needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines and training sessions.
• Advance product knowledge to better serve consumer and business clients.
• Adhere to controls, procedures and risk policies, staying updated on changes.
• Serve as secondary contact for new accounts and problem resolution, handling branch workload.

Conoscenze

Interpersonal communication

Multi-tasking

PC/software skills

Customer service

Formazione

High school diploma or equivalent education

Strumenti

Microsoft Office

Descrizione del lavoro

Truist Financial Corporation seeks a client-focused banking associate to deliver high-quality service, process transactions, and guide customers through digital banking tools. You will support sales efforts, participate in IRM initiatives, and contribute to branch goals while adapting to evolving policies and training.

The role emphasizes teamwork, compliance, and flexible hours, including weekends, to meet branch demands and provide consistent customer experiences across channels.