Relationship Banking Specialist

Bank Of Springfield; Champaign (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

Bank Of Springfield in Champaign, IL is hiring a Personal Banker to serve as a trusted financial partner, building relationships and recommending banking solutions while blending customer service with sales and operational accuracy.

Based at our Champaign location, this role emphasizes community engagement, helping customers reach their financial goals, and collaboration with teammates to meet branch targets. Compensation aligns with experience within the stated market range.

Qualifications

• High school diploma or equivalent is required.
• 1+ years in retail banking or customer service preferred.
• Strong interpersonal and communication skills.
• Ability to work in a team-based branch environment.

Responsibilities

• Build and maintain relationships with customers through proactive, personalized service.
• Open and service consumer deposit accounts, including checking, savings, and CDs.
• Identify customer needs and recommend appropriate products and services.
• Conduct financial conversations that support customers’ goals.
• Process deposits, withdrawals, checks, and other transactions.
• Ensure transactions comply with bank policies and regulations.
• Resolve customer inquiries professionally and efficiently.
• Support branch goals through referrals and teamwork.
• Collaborate with team members to achieve branch objectives.

Skills

Interpersonal skills

Communication skills

Team collaboration

Problem-solving

Education

High school diploma or equivalent

Job description

Bank Of Springfield in Champaign, IL is hiring a Personal Banker to serve as a trusted financial partner, building relationships and recommending banking solutions while blending customer service with sales and operational accuracy.

Based at our Champaign location, this role emphasizes community engagement, helping customers reach their financial goals, and collaboration with teammates to meet branch targets. Compensation aligns with experience within the stated market range.