Relationship Banking Specialist

Bank of America; New London (CT); On-site; USD 34,000 - 36,000; Full time

Job summary

Bank of America is seeking a Client Services Associate to greet clients in the lobby, educate them on self-service options, and handle routine transactions with accuracy. The role focuses on building relationships, understanding client needs, and guiding them to appropriate financial solutions.

This position requires strong communication, cash handling experience, and the ability to work weekends or extended hours. Training on digital banking tools will be provided.

Qualifications

• Enthusiastic self-starter with a strong work ethic and focus on results.
• Collaborates effectively to build relationships and deliver client-focused service.
• Able to educate clients on self-service banking options and digital tools.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Grow knowledge by partnering with experts in lending, investments, and small business.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Sales Experience

Cash Handling

Time Management

Client Experience Branding

Communication

Education

High School Diploma / GED

Tools

Self-service Banking Tools

Job description

Bank of America is seeking a Client Services Associate to greet clients in the lobby, educate them on self-service options, and handle routine transactions with accuracy. The role focuses on building relationships, understanding client needs, and guiding them to appropriate financial solutions.

This position requires strong communication, cash handling experience, and the ability to work weekends or extended hours. Training on digital banking tools will be provided.