Relationship Banking Specialist

Bank of America; Shoreline (WA); On-site; USD 71,635,000 - 76,708,000; Full time

Benefits offered by this job

Benefits eligible

Industry-leading benefits

Job summary

Bank of America is seeking a client-focused associate to assist customers in the lobby, educate on self-service options, and accurately process cash transactions. The role emphasizes deep client conversations to understand financial priorities and connect clients with suitable solutions.

The position requires strong relationship-building, communication skills, and the ability to work weekends or extended hours. Competitive benefits and a supportive, in-office culture are highlighted.

Qualifications

• Enthusiastic, self-motivated and focused on client results.
• Strong ability to build and nurture client relationships.
• Capable of learning and adapting to new information and technology platforms.
• Confident in educating clients on self-service banking options.
• Excellent communication and problem-solving skills.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Customer Focus

Relationship Building

Problem Solving

Oral Communications

Time Management

Sales Experience

Learning Agility

Education

High School Diploma or GED

Job description

Bank of America is seeking a client-focused associate to assist customers in the lobby, educate on self-service options, and accurately process cash transactions. The role emphasizes deep client conversations to understand financial priorities and connect clients with suitable solutions.

The position requires strong relationship-building, communication skills, and the ability to work weekends or extended hours. Competitive benefits and a supportive, in-office culture are highlighted.