Relationship Banking Specialist

Georgia Banking Company; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Georgia Banking Company seeks a Universal Banker to proactively greet customers, process deposits and payments, and educate on products. The role blends teller duties with consulting to meet financial needs and build trusted relationships.

The position emphasizes customer service, knowledge of bank products, and potential training on virtual teller machines (VTM). A strong emphasis on service standards and referrals to other departments is stated.

Qualifications

• High School Diploma or equivalent required with a minimum of 3 years of branch experience.
• Excellent verbal communication skills and the ability to speak concisely.
• Professional experience anticipating common customer concerns and analyzing current procedures and processes for available improvements.
• Experience in efficient personal organization and the ability to prioritize multiple tasks.
• Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor.
• Demonstrates the ability to interact confidently with clients and fellow teammates.
• Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
• Able to plan, schedule, and organize professional schedule to achieve strategic goals within established time frames.
• Able to be flexible and supportive reacting swiftly to change and adjusting priorities.
• Computer proficiency.
• Bi-lingual preferred.

Responsibilities

• Proactively greet customers by performing lobby management activities to connect with customers and assess reason for visiting the branch.
• Adhere to the GBC Employee Service Standards and provide service excellence by going beyond the customer’s expectations both internally and externally.
• Process deposits, wires, and various loan payments. Adhere to check cashing guidelines, record information in the system database, and issue a receipt confirming the transactions.

Skills

Verbal communication

Sales orientation

Relationship building

Multi-tasking

Attention to detail

Teamwork

Computer skills

Education

High school diploma

Tools

Computer systems

Job description

Georgia Banking Company seeks a Universal Banker to proactively greet customers, process deposits and payments, and educate on products. The role blends teller duties with consulting to meet financial needs and build trusted relationships.

The position emphasizes customer service, knowledge of bank products, and potential training on virtual teller machines (VTM). A strong emphasis on service standards and referrals to other departments is stated.