Relationship Banking Pro: Grow Customers & Deposits

Huntington Bank; Mansfield (OH); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Huntington Bank is seeking a Financial Relationship Banker to help customers achieve their financial goals by identifying needs and offering deposit, loan, and other banking products and services. The role emphasizes customer service, relationship building, and proactive referrals.

You will educate clients on online/mobile banking, stay informed about products and policies, and collaborate with teammates to expand relationships across consumer and business banking services.

Qualifications

• High School Diploma or GED and minimum 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales skills

Banking knowledge

Relationship building

Education

High School Diploma or GED

Job description

Huntington Bank is seeking a Financial Relationship Banker to help customers achieve their financial goals by identifying needs and offering deposit, loan, and other banking products and services. The role emphasizes customer service, relationship building, and proactive referrals.

You will educate clients on online/mobile banking, stay informed about products and policies, and collaborate with teammates to expand relationships across consumer and business banking services.