Relationship Banking Associate II

TD; Upper Moreland Township (Montgomery County); On-site; USD 63,039,000 - 79,515,000; Full time

Job summary

TD is hiring for an on-site banking associate in Willow Grove, PA. The role focuses on delivering a high-touch, relationship-driven client experience by handling everyday banking tasks and guiding clients to the right TD partners.

The ideal candidate brings 1+ years of client-facing work, cash-handling experience, and strong communication. The position requires flexibility for evenings, weekends, and holidays, with opportunities for growth within Personal & Commercial Banking.

Qualifications

• High school diploma or GED is required.
• 1+ years of experience working with clients.
• Teller or cash-handling experience in a financial setting preferred.
• Ability to work evenings, weekends, and holidays as scheduled.
• Strong organization and communication skills.
• Proficient in Microsoft Office.
• Notary license preferred.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Acts as a hospitality ambassador delivering a high-touch client experience.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Engages in proactive outreach and schedules appointments for consumer accounts.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.

Skills

Customer service

Communication

Cash handling

Microsoft Office

Notary not required

Education

High school diploma or GED

Notary License preferred

Job description

TD is hiring for an on-site banking associate in Willow Grove, PA. The role focuses on delivering a high-touch, relationship-driven client experience by handling everyday banking tasks and guiding clients to the right TD partners.

The ideal candidate brings 1+ years of client-facing work, cash-handling experience, and strong communication. The position requires flexibility for evenings, weekends, and holidays, with opportunities for growth within Personal & Commercial Banking.