Relationship Banking Associate II

TD Bank, N.A.; Manchester (NH); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank, N.A. in Manchester, NH is hiring for a client-facing Teller role focused on delivering everyday banking with accuracy and care.

You will open and maintain consumer accounts, process transactions, and refer clients to specialists to meet their financial goals while upholding risk and regulatory standards. The position requires a high school diploma or GED, 1+ years of customer-facing experience, and strong communication skills.

Qualifications

• High school diploma or GED; 1+ years demonstrated experience working with clients.
• Excellent communication skills with concise, clear, and consistent messaging.
• Proficiency in Microsoft Office and ability to schedule and prioritize tasks.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent client experiences.
• Creates personalized, client-first interactions that build trust from initial engagement.
• Proactively educates clients on banking products and digital capabilities to enhance convenience.
• Engages clients through proactive outreach, including scheduling appointments for consumer needs.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Advocates for clients by demonstrating empathy, integrity, and a long-term perspective.

Skills

Customer service

Communication

Organization

Problem solving

Attention to detail

Multitasking

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank, N.A. in Manchester, NH is hiring for a client-facing Teller role focused on delivering everyday banking with accuracy and care.

You will open and maintain consumer accounts, process transactions, and refer clients to specialists to meet their financial goals while upholding risk and regulatory standards. The position requires a high school diploma or GED, 1+ years of customer-facing experience, and strong communication skills.