Relationship Banking Associate

TD; Rocky Hill (CT); Vor Ort; USD 30.000 - 38.000; Vollzeit

Zusammenfassung

TD Bank is seeking a customer-focused Teller for our Rocky Hill, CT location. You will be the first point of contact for clients, handling transactions, answering questions, and guiding customers to appropriate TD partners to meet their financial needs.

You will process deposits, withdrawals, and basic account maintenance with accuracy and a friendly, high-touch approach, while adhering to TD's risk and regulatory standards. Evening and weekend shifts may apply to support branch hours.

Qualifikationen

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled
• Ability to complete required job‑related training upon hire
• Strong organization skills to handle multiple tasks in a fast‑paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated effective problem‑solving skills
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and problem solving
• Proficient in Microsoft Office
• Notary License preferred

Aufgaben

• Orchestrates the overall client experience by effectively managing client flow (in‑person and phone), serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate partners
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship‑driven client experiences aligned to TD’s service strategy
• Creates personalized, client‑first interactions that build trust from initial engagement and strengthen ongoing relationships
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience, save time, and support financial well‑being, while connecting them to specialists as needed to achieve long‑term goals
• Engages clients through proactive outreach, including scheduling appointments for consumer account needs and deepening opportunities
• Balances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes
• Advocates for clients by demonstrating empathy, integrity, and a long‑term perspective in all interactions

Kenntnisse

Communication

Customer service

Problem solving

Multitasking

Microsoft Office

Attention to detail

Teamwork

Ausbildung

High school diploma or GED

Notary License preferred

Jobbeschreibung

TD Bank is seeking a customer-focused Teller for our Rocky Hill, CT location. You will be the first point of contact for clients, handling transactions, answering questions, and guiding customers to appropriate TD partners to meet their financial needs.

You will process deposits, withdrawals, and basic account maintenance with accuracy and a friendly, high-touch approach, while adhering to TD's risk and regulatory standards. Evening and weekend shifts may apply to support branch hours.