Relationship Banking Associate

Next Frontier Capital; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care

On-site wellness

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering friendly service and leveraging modern banking solutions. You will build trusted client relationships and help customers achieve their financial goals.

You will greet clients, manage lobby flow with a tablet, assist with account openings, and educate customers on digital tools like Chase Mobile App and Chase.com while complying with policies and regulatory requirements.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to learn products, services and procedures.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and assist with new accounts while complying with policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and partnering with team members.
• Perform branch operations and assist with cash devices in line with procedures.

Skills

Client focus

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Customer service

Education

High school diploma

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering friendly service and leveraging modern banking solutions. You will build trusted client relationships and help customers achieve their financial goals.

You will greet clients, manage lobby flow with a tablet, assist with account openings, and educate customers on digital tools like Chase Mobile App and Chase.com while complying with policies and regulatory requirements.