Relationship Banking Advisor (Digital-First)

U.S. Bank; La Crosse (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing guidance on banking products and services while leveraging a digital-first approach.

You will open new accounts, process requests, and educate clients on self-service options to meet their financial goals. The role requires building trusted relationships, delivering excellent customer service, and collaborating with branch staff to optimize the client experience.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Engage customers across multiple channels (in-person, by appointment, virtual) to provide banking counsel.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital products and self-service options to meet financial goals.
• Develop collaboration with branch team to serve clients effectively.

Skills

Relationship building

Client communication

Bank policies

Customer service

Digital products

Needs assessment

Product recommendations

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing guidance on banking products and services while leveraging a digital-first approach.

You will open new accounts, process requests, and educate clients on self-service options to meet their financial goals. The role requires building trusted relationships, delivering excellent customer service, and collaborating with branch staff to optimize the client experience.