Relationship Banking Advisor

NBMBAA; Richmond (VA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking team-focused individuals to engage clients in our lobby, educate them on self-service channels, and process cash transactions accurately. The role emphasizes deep client conversations to understand financial goals and connect clients with suitable solutions.

Strong communication, adaptability, and a commitment to ethical standards are essential for success. The position requires weekend/extended hours as needed and offers a comprehensive benefits package.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and client-first focus.
• Ability to learn and adapt to new information and technology platforms.
• Experience in financial services and cash handling is a plus.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the best interest of clients and the bank, adhering to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Self-starter

Strong work ethic

Client focus

Effective communicator

Adaptable to new information

Cash handling basics

Team collaboration

Time management

Regulatory awareness

Education

Bachelor's or business-related Associate’s Degree

Job description

Bank of America is seeking team-focused individuals to engage clients in our lobby, educate them on self-service channels, and process cash transactions accurately. The role emphasizes deep client conversations to understand financial goals and connect clients with suitable solutions.

Strong communication, adaptability, and a commitment to ethical standards are essential for success. The position requires weekend/extended hours as needed and offers a comprehensive benefits package.