Client Relationship Advisor

Bank of America; Petersburg (VA); On-site; USD 21,000 - 25,000; Full time

Job summary

Bank of America is hiring to engage clients in the lobby, educating them on self-service options and guiding them through transactions. You will process cash and help clients reach their financial goals with solutions from our experts.

We value teamwork, integrity, and a client-centric approach. The role requires flexibility to work weekends and potentially at different centers within reasonable distance, with in-office collaboration and strong career development opportunities.

Qualifications

• Proven ability to adapt to changing banking needs and processes.
• Strong customer service mindset with focus on client outcomes.
• Excellent communication and relationship-building skills.

Responsibilities

• Engage clients in the lobby and guide them through transactions using self-service tools.
• Process cash transactions accurately and efficiently.
• Build relationships to identify financial needs and connect clients to solutions.
• Meet compliance requirements and follow bank policies in daily work.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Sales Orientation

Teamwork

Education

High School Diploma / GED

Bachelor's Degree in business or finance

Job description

Bank of America is hiring to engage clients in the lobby, educating them on self-service options and guiding them through transactions. You will process cash and help clients reach their financial goals with solutions from our experts.

We value teamwork, integrity, and a client-centric approach. The role requires flexibility to work weekends and potentially at different centers within reasonable distance, with in-office collaboration and strong career development opportunities.