Relationship Banking Advisor

Bank of America; Fridley (MN); On-site; USD 32,000 - 45,000; Full time

Job summary

Bank of America in Minnesota is seeking a customer-focused associate to greet clients, educate on self-service options, and process cash transactions accurately. The role emphasizes creating a positive client experience and understanding financial goals through conversations with customers.

You will work with a team to manage center traffic, appointments, and outreach calls while adhering to all laws and internal policies. Weekend and extended hours may be required.

Qualifications

• Demonstrates strong communication and interpersonal skills.
• Able to learn new information and technology platforms quickly.
• Experience with sales or client-facing roles is advantageous.
• Knowledge of financial services products is helpful.

Responsibilities

• Engage clients in the lobby and assist with self‑service banking needs.
• Process cash transactions accurately and efficiently.
• Build relationships to understand client financial goals and connect to solutions.
• Follow bank policies and regulatory guidelines in daily activities.
• Manage center traffic, appointments, and outreach calls to customers.
• Support client experience and cash handling responsibilities.

Skills

Adaptability

Account management

Client focus

Oral communications

Problem solving

Relationship building

Pipeline management

Prospecting

Education

Bachelor's Degree or business-relevant Associate’s Degree

High School Diploma or GED

Job description

Bank of America in Minnesota is seeking a customer-focused associate to greet clients, educate on self-service options, and process cash transactions accurately. The role emphasizes creating a positive client experience and understanding financial goals through conversations with customers.

You will work with a team to manage center traffic, appointments, and outreach calls while adhering to all laws and internal policies. Weekend and extended hours may be required.