Relationship Banking Advisor

Bank of America; Dover (NJ); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Industry-leading benefits

Job summary

Bank of America is hiring at our New Jersey branches to engage clients in the lobby, educate them on transactions via self‑service channels, and assist with cash transactions. You will build relationships, identify client needs, and connect them with appropriate solutions.

The role requires strong communication, adaptability, and a client‑focused approach. Weekend/extended hours may be required, with opportunities across multiple NJ locations.

Qualifications

• Enthusiastic, self-starter with strong work ethic and client focus.
• Collaborates effectively to build and nurture relationships.
• Demonstrates passion and drive to improve clients' financial lives.
• Identifies solutions for clients based on their needs.
• Communicates effectively and confidently with all clients.
• Learns and adapts to new information and technology platforms.
• Educates clients on self-service banking (ATM/online/mobile).
• Applies strong problem solving and time management to meet needs.
• Follows established processes and regulations; available weekends/extended hours.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to act in the client and bank's best interest, complying with laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls efficiently.
• Drives the client experience.
• Manages cash handling responsibilities.

Skills

Customer Focus

Oral Communications

Relationship Building

Problem Solving

Adaptability

Time Management

Client Experience

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring at our New Jersey branches to engage clients in the lobby, educate them on transactions via self‑service channels, and assist with cash transactions. You will build relationships, identify client needs, and connect them with appropriate solutions.

The role requires strong communication, adaptability, and a client‑focused approach. Weekend/extended hours may be required, with opportunities across multiple NJ locations.