Relationship Banker - West Sadsbury Branch

Truist Financial Corporation; Parkesburg (Chester County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated individual to provide outstanding client service and develop strong relationships. In this role, you will engage with clients both in person and over the phone, offering tailored financial solutions. Your ability to excel in a fast-paced environment while adhering to operational procedures will be key to achieving sales targets and enhancing client satisfaction. Join a team that values your contributions and offers comprehensive benefits, including medical, dental, and retirement plans, making this an exciting opportunity for your career growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plans

Vacation Days

Sick Days

Holidays

Pension Plans

Qualifications

• 2+ years of client sales and service experience with a focus on relationship building.
• Proficiency in basic computer applications and problem resolution.

Responsibilities

• Provide exceptional client service and support teller transactions as needed.
• Conduct consultative conversations to understand and meet client needs.

Skills

Client Sales Experience

Interpersonal Skills

Communication Skills

Multi-tasking

Computer Proficiency

Education

High School Diploma

Associate's Degree

Job description

Position Overview

The position involves providing an industry-leading client service experience both in person and on the phone, developing and expanding client relationships, and offering financial solutions based on consultative conversations. The role includes supporting teller transactions as needed.

Essential Duties and Responsibilities

1. Exercise proficiency with client maintenance requests, problem resolution, and sales functions related to deposit, credit, and other product lines.
2. Contribute to meeting or exceeding client service and sales targets by offering products and services to develop, expand, and retain relationships.
3. Support the sales process by conducting consultative conversations and referring complex client needs to specialists.
4. Participate in all components of the established Retail Community Bank Leadership routines.
5. Advance personal knowledge of sales techniques and products through training and meetings.
6. Advise on consumer lending options and process loan applications.
7. Adhere to internal controls, operational procedures, and risk management policies.
8. Ensure a consistent client service experience with courteous interactions and transaction handling, including teller transactions and client navigation assistance.

Qualifications

Required Qualifications

• High school diploma or equivalent
• At least 2 years of client sales and service experience
• Experience in sourcing, prospecting, and relationship building
• Excellent interpersonal and communication skills
• Proficiency in basic computer applications
• Must be SAFE compliant within 30 days of employment
• Ability to multi-task and work flexible hours, including weekends and travel as needed

Preferred Qualifications

• Associate’s degree or higher
• Ability to handle multiple priorities and meet sales goals
• Strong communication skills and understanding of bank operations

Benefits

Eligible employees working 20+ hours/week may receive medical, dental, vision, life insurance, disability, retirement plans, vacation, sick days, and holidays. Additional benefits may include pension plans, stock units, and deferred compensation, depending on the division. More details are available on our Benefits site.

Equal Opportunity Statement

Truist is an Equal Opportunity Employer and a Drug-Free Workplace, committed to diversity and nondiscrimination.