Relationship Banker: Grow Clients with Trusted Advice

Oconee State Bank; Elberton (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Oconee State Bank seeks an Essential Banker in Elberton, GA to support customers with accounts and finances. You will build long-term relationships and cross-sell bank products and services, requiring excellent communication and knowledge of banking processes for high-quality service.

You will advise on loans, deposits, and payments, process transactions, resolve issues, and refer clients to product experts while collaborating with colleagues to maintain exceptional customer care.

Qualifications

• Experience in sales or customer service.
• Excellent communication skills.
• Customer-oriented approach to problem solving.
• Knowledge of banking practices and regulations.
• Cash handling experience.

Responsibilities

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services)
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.)
• Resolve any issues with banking services and accounts
• Refer clients to product experts as needed
• Collaborate with other professionals to ensure high-quality customer service
• Handle customer needs by providing high level solutions to questions and concerns
• Make sound decisions based on our policies/procedures with a solid risk assessment

Skills

Sales experience

Customer service

Communication skills

Customer-oriented approach

Job description

Oconee State Bank seeks an Essential Banker in Elberton, GA to support customers with accounts and finances. You will build long-term relationships and cross-sell bank products and services, requiring excellent communication and knowledge of banking processes for high-quality service.

You will advise on loans, deposits, and payments, process transactions, resolve issues, and refer clients to product experts while collaborating with colleagues to maintain exceptional customer care.