Relationship Banker – Sales & Service Expert

United Bank; West Point (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

United Bank in Virginia is seeking a customer service professional with a focus on relationship-building to support branch operations. The role requires a high school diploma or equivalent, plus 3 years of customer contact experience or 2 years in banking, and the ability to complete the in-house training program.

The ideal candidate demonstrates sales orientation, strong communication skills (Spanish a plus), proficiency in Word and Excel, and the ability to travel up to 15% within the branch

Qualifications

• High school diploma or equivalent required.
• 3+ years of customer contact and service experience or 2+ years in a Banking environment, preferably in a branch.
• Experience handling and being accountable for money is required.
• Ability to complete the Bank’s in-house Training Program within a reasonable timeframe.
• Sales-oriented and relationship-building demeanor.
• Excellent verbal and written communications skills in Spanish or additional language a plus.
• Ability to perform basic math calculations is required.
• Proficiency in Microsoft Office Products (Word, Excel) required.

Responsibilities

• Sitting and standing for extended periods of time.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to 20 lbs.
• Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
• Ability to interact with staff at all levels within organization.
• Ability to observe, perceive, identify, and translate data.
• Ability to travel within branch region of up to 15%.

Skills

Relationship management

Business development

Sales orientation

Communication skills

Multi-tasking / time management

Education

High school diploma or equivalent

Bachelor’s degree a plus

Tools

Microsoft Office (Word, Excel)

Job description

United Bank in Virginia is seeking a customer service professional with a focus on relationship-building to support branch operations. The role requires a high school diploma or equivalent, plus 3 years of customer contact experience or 2 years in banking, and the ability to complete the in-house training program.

The ideal candidate demonstrates sales orientation, strong communication skills (Spanish a plus), proficiency in Word and Excel, and the ability to travel up to 15% within the branch