Relationship Banker – Personal & Business Banking

MidAmerica National Bank; Eldridge (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

MidAmerica National Bank is seeking a Universal Banker in Eldridge, Iowa to deliver exceptional customer service, process transactions accurately, and promote our banking products.

You will build relationships, cross-sell checking and loan options, and assist with account openings while adhering to banking regulations and policies. This role supports personal and business banking needs in a community-focused environment.

Qualifications

• 1+ year of customer service and cash handling experience in a financial setting.
• Preferred banking, sales, or customer service background.
• Ability to cross-sell products and explain banking options.
• Strong communication and interpersonal skills.

Responsibilities

• Build relationships with customers and understand financial needs.
• Promote and cross-sell checking/savings accounts, loans, and digital banking.
• Process deposits, withdrawals, loan payments, and money orders accurately.
• Assist customers with opening and managing accounts.
• Originate and process retail loan applications and document collection.
• Ensure compliance with bank policies and regulations.

Skills

Customer service

Cash handling

Sales

Interpersonal communication

Banking knowledge

multitasking

Microsoft Office

Tools

Microsoft Office

Job description

MidAmerica National Bank is seeking a Universal Banker in Eldridge, Iowa to deliver exceptional customer service, process transactions accurately, and promote our banking products.

You will build relationships, cross-sell checking and loan options, and assist with account openings while adhering to banking regulations and policies. This role supports personal and business banking needs in a community-focused environment.