Relationship Banker: Master Client Solutions & Cash Services

Bank of America; Romeoville (IL); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in the United States is seeking a client-facing associate at a Romeoville, IL location. The role focuses on educating clients about self-service banking and assisting with transactions, while handling cash and keeping operations running smoothly.

Candidates must be energetic self-starters capable of weekend/extended hours and working across multiple centers within a reasonable distance. Strong communication and relationship-building skills are essential.

Qualifications

• Enthusiastic self-starter with strong work ethic and focus on results.
• Collaborates effectively to build relationships and serve clients.
• Ability to explain banking options and educate clients on self-service tools.
• Strong communications and adaptability to new platforms and processes.
• Compliance with laws and bank policies while helping clients.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs and goals.
• Follows established processes to do what is right for clients and the bank.
• Drives the client experience and manages cash responsibilities.
• Manages center traffic, appointments, and outbound calls effectively.
• Grows knowledge by partnering with experts in small business, lending, and investments.

Skills

Adaptability

Problem Solving

Client Management

Relationship Building

Oral Communications

Business Acumen

Customer Focus

Account Management

Prospecting

Referral Management

Education

Bachelor's or Associate's in business

Job description

Bank of America in the United States is seeking a client-facing associate at a Romeoville, IL location. The role focuses on educating clients about self-service banking and assisting with transactions, while handling cash and keeping operations running smoothly.

Candidates must be energetic self-starters capable of weekend/extended hours and working across multiple centers within a reasonable distance. Strong communication and relationship-building skills are essential.