Relationship Banker - Loudoun Market - Bilingual Spanish Required

Bank of America; Sterling (VA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Relationship Banker to join their dynamic team in Virginia. This role emphasizes the importance of building strong client relationships and providing exceptional service through effective communication and problem-solving skills. You will engage clients in various banking transactions, educate them on self-service technologies, and contribute to their financial well-being. This position offers a supportive and inclusive work environment, where your contributions can make a meaningful impact on clients' lives. If you are a motivated self-starter with a passion for helping others, this opportunity could be the perfect fit for you.

Qualifications

• Strong focus on results and client interests.
• Ability to learn and adapt to new technology platforms.
• Experience in financial services is a plus.

Responsibilities

• Engaging clients to assist with transactions and educate on banking services.
• Building relationships to meet clients' financial needs.
• Managing cash responsibilities and financial center traffic.

Skills

Customer Service

Bilingual Spanish

Critical Thinking

Problem-Solving

Time Management

Sales Experience

Education

High School Diploma / GED

Bachelor's Degree or Associate Degree in Business

Tools

Mobile Banking

Online Banking

ATM

Job description

Relationship Banker - Loudoun Market - Bilingual Spanish Required

Reston, Virginia; Fairfax, Virginia; Dulles, Virginia; Purcellville, Virginia; Leesburg, Virginia; Stone Ridge, Virginia; Ashburn, Virginia; Herndon, Virginia; Chantilly, Virginia; Sterling, Virginia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Responsibilities:

1. Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
2. Accurately and efficiently processing cash transactions for clients as needed.
3. Having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting them to solutions that meet their financial goals.
4. Executing the bank's risk culture and striving for operational excellence.
5. Building relationships with clients to meet their financial needs.
6. Following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
7. Growing business knowledge and network by partnering with experts in small business, lending, and investments.
8. Managing financial center traffic, appointments, and outbound calls effectively.
9. Driving the client experience.
10. Managing cash responsibilities.

Required Qualifications:

1. Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
2. Effectively collaborates to get things done, building and nurturing strong relationships.
3. Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.
4. Confident in identifying solutions for new and existing clients based on their needs.
5. Communicates effectively and confidently, and is comfortable engaging all clients.
6. Ability to learn and adapt to new information and technology platforms.
7. Confident in educating clients on how to conduct simple banking transactions through self-service technologies (e.g., ATM, online banking, mobile banking).
8. Applies strong critical thinking and problem-solving skills to meet clients’ needs.
9. Efficiently manages time and capacity.
10. Focuses on results while acting in the best interest of the client.
11. Can be flexible to work weekends and/or extended hours as needed.
12. Bilingual Spanish Required

Desired Qualifications:

1. Experience in financial services and knowledge of financial services industry, products, and solutions.
2. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
3. Six months of cash handling experience.
4. Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.