Relationship Banker - Loudoun Market - Bilingual Spanish Required

Bank of America; Ashburn (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Relationship Banker to join their dynamic team in Virginia. This role focuses on engaging clients, assisting with transactions, and building meaningful relationships to help clients achieve their financial goals. The ideal candidate will be a motivated self-starter with a strong work ethic and a passion for delivering exceptional client experiences. With a commitment to diversity and inclusion, the company offers a supportive environment that fosters growth and development. If you're looking for a fulfilling career where you can make a difference, this opportunity is perfect for you.

Qualifications

• Strong focus on client needs and effective communication skills.
• Ability to manage cash responsibilities and engage with clients.

Responsibilities

• Engage clients to educate and assist with transactions.
• Build relationships to meet clients' financial needs.
• Drive client experience and manage cash responsibilities.

Skills

Client Engagement

Cash Transaction Processing

Relationship Building

Communication Skills

Critical Thinking

Bilingual Spanish

Education

High School Diploma / GED

Bachelor's Degree or Business Relevant Associate Degree

Job description

Relationship Banker - Loudoun Market - Bilingual Spanish Required

Reston, Virginia; Fairfax, Virginia; Dulles, Virginia; Purcellville, Virginia; Leesburg, Virginia; Stone Ridge, Virginia; Ashburn, Virginia; Herndon, Virginia; Chantilly, Virginia; Sterling, Virginia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us!

Job Responsibilities:

1. This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
2. Accurately and efficiently processing cash transactions for clients as needed.
3. Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet their financial goals.

Responsibilities:

1. Executes the bank's risk culture and strives for operational excellence.
2. Builds relationships with clients to meet financial needs.
3. Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
4. Grows business knowledge and network by partnering with experts in small business, lending, and investments.
5. Manages financial center traffic, appointments, and outbound calls effectively.
6. Drives the client experience.
7. Manages cash responsibilities.

Required Qualifications:

1. Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
2. Collaborates effectively to get things done, building and nurturing strong relationships.
3. Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.
4. Is confident in identifying solutions for new and existing clients based on their needs.
5. Communicates effectively and confidently, and is comfortable engaging all clients.
6. Has the ability to learn and adapt to new information and technology platforms.
7. Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
8. Applies strong critical thinking and problem-solving skills to meet clients’ needs.
9. Efficiently manages time and capacity.
10. Can be flexible to work weekends and/or extended hours as needed.
11. Bilingual Spanish Required

Desired Qualifications:

1. Experience in financial services and knowledge of financial services industry, products, and solutions.
2. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
3. Six months of cash handling experience.
4. Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40