Relationship Banker: Loans, Deposits & Cross-Sell

Austin Bank; Tyler (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Austin Bank seeks a Customer Service Representative to assist customers with deposits, loans, and account products at our Tyler, TX branch. You will explain options, open accounts, process transactions, and respond to inquiries, aiming to deliver friendly, accurate service.

The role emphasizes relationship-building, cross-selling bank services, and ensuring compliance with banking regulations. Diploma or higher and strong computer and customer service skills are required.

Qualifications

• Diploma or higher required.
• Strong computer skills.
• Excellent customer service skills.

Responsibilities

• Explain products/services and help customers select the best option.
• Call on customers to develop or retain business.
• Open deposit accounts and take loan applications; respond to inquiries.
• Ensure transactions and documentation comply with policy and regulations.

Skills

Computer skills

Customer service

Education

Diploma or better.

Job description

Austin Bank seeks a Customer Service Representative to assist customers with deposits, loans, and account products at our Tyler, TX branch. You will explain options, open accounts, process transactions, and respond to inquiries, aiming to deliver friendly, accurate service.

The role emphasizes relationship-building, cross-selling bank services, and ensuring compliance with banking regulations. Diploma or higher and strong computer and customer service skills are required.