Relationship Banker II: Lead Branch Ops & Growth

North Easton Savings Bank; Mansfield (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

North Easton Savings Bank is seeking a Relationship Banker II to enhance the customer experience by leveraging knowledge of deposits and consumer loans. You will develop leadership skills, oversee branch operations in the manager's absence, and build lasting relationships through financial education and tailored solutions.

The role emphasizes mentoring junior bankers, meeting service and sales goals, and participating in audits, cash settlements, ATM management, and reporting to ensure smooth,

Qualifications

• A high school diploma or equivalent (college coursework or degree preferred).
• 3-5 years of proven success in a customer-focused banking role. This role is ideal for someone who is currently a head teller seeking to develop their skills within Bank Operations.
• A passion for customer service, with the ability to build rapport and trust quickly.
• Strong communication, interpersonal, and sales skills that allow you to connect with customers and team members alike.
• A mindset of continuous growth, with a desire to take on leadership responsibilities and learn new skills.
• Exceptional attention to detail, organization, and commitment to accuracy.
• The ability to maintain confidentiality and act with the utmost integrity.
• Availability to work a rotating schedule from Monday through Saturday, supporting both your team and our customers.

Responsibilities

• Cultivate Relationships: Greet and engage customers with warmth and professionalism, actively listening to their needs and offering tailored financial solutions.

Skills

Customer service

Communication skills

Interpersonal skills

Sales skills

Leadership

Attention to detail

Confidentiality

Education

High school diploma

College coursework preferred

Job description

North Easton Savings Bank is seeking a Relationship Banker II to enhance the customer experience by leveraging knowledge of deposits and consumer loans. You will develop leadership skills, oversee branch operations in the manager's absence, and build lasting relationships through financial education and tailored solutions.

The role emphasizes mentoring junior bankers, meeting service and sales goals, and participating in audits, cash settlements, ATM management, and reporting to ensure smooth,