Relationship Banker II | Haddonfield

TD; Haddonfield (NJ); On-site; USD 30,000 - 38,000; Part time

Job summary

TD is seeking a customer-focused team member in Haddonfield, NJ to manage daily client inquiries and transactions with a high level of service. You will be the first point of contact, guiding customers through basic banking needs and referring complex cases to specialists as appropriate.

The role emphasizes accurate transaction processing, strong communication, and adherence to risk and regulatory standards while delivering a friendly, high-touch client experience to help clients achieve their

Qualifications

• High school diploma or GED is required or equivalent.
• 1+ years demonstrated experience working with clients; volunteering, education, or military experience count.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that build trust from initial engagement.
• Educates clients on banking products, services, and digital capabilities to enhance convenience and achieve goals.
• Engages clients through proactive outreach, including scheduling appointments for consumer account needs and deepening opportunities.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.

Skills

Excellent communication

Strong organizational skills

Problem solving

Schedule and prioritize work

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD is seeking a customer-focused team member in Haddonfield, NJ to manage daily client inquiries and transactions with a high level of service. You will be the first point of contact, guiding customers through basic banking needs and referring complex cases to specialists as appropriate.

The role emphasizes accurate transaction processing, strong communication, and adherence to risk and regulatory standards while delivering a friendly, high-touch client experience to help clients achieve their