Relationship Banker II - Growth & Community Banking

CHEMUNG CANAL TRUST COMPANY N A; Town of West Seneca (NY); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Profit Sharing/401K Plan

Tuition Reimbursement

Paid time off

Employee Assistance Program

Job summary

Chemung Canal Trust Company, N.A. in West Seneca, NY is seeking a Relationship Banker II to deliver exceptional customer service, cross-sell products, and handle deposits, loans, and payment processing.

The role supports daily branch operations, participates in community outreach, and aims to grow customer relationships while meeting referral goals. Requirements include strong communication and sales skills, plus basic computer proficiency; must be able to lift up to 50 lbs.

Qualifications

• Customer service experience or banking/customer-facing experience.
• Strong communication and sales skills.
• Proficient basic computer skills (Outlook, Word, Excel) and math aptitude.

Responsibilities

• Provide exceptional customer service to new and established clients, including cross-selling of products and services.
• Process routine transactions accurately (deposits, withdrawals, loan payments) and balance cash drawer.
• Engage in outbound calls and needs assessments to generate referrals; meet partner referral goals.
• Support branch operations and assist with opening deposit accounts and loan applications.

Skills

Customer service

Sales skills

Communication skills

Cross-selling

Education

High School Diploma or equivalent

Job description

Chemung Canal Trust Company, N.A. in West Seneca, NY is seeking a Relationship Banker II to deliver exceptional customer service, cross-sell products, and handle deposits, loans, and payment processing.

The role supports daily branch operations, participates in community outreach, and aims to grow customer relationships while meeting referral goals. Requirements include strong communication and sales skills, plus basic computer proficiency; must be able to lift up to 50 lbs.