Relationship Banker II - Client Advisory & Banking

TD Bank Group; Brick Township (NJ); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group in Brick, New Jersey, is hiring for a customer service-oriented role within Personal & Commercial Banking. The position emphasizes building meaningful relationships, guiding clients through everyday banking, and connecting them with specialists as needed.

The role requires a high school diploma or GED and at least 1+ year of client-facing experience, with strong communication and organizational skills. Evening and weekend availability is often required.

Qualifications

• High school diploma or GED required or equivalent experience.
• 1+ years of client-facing experience, including volunteering, education, or military service.
• Teller or cash-handling experience in a financial institution is preferred.
• Must be able to work evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.

Responsibilities

• Orchestrates the client experience by managing client flow and referrals to partners.
• Acts as hospitality ambassador, delivering consistent, relationship-driven client experiences.
• Creates client-first interactions to build trust and ongoing relationships.
• Educates clients on banking products and digital capabilities to enhance convenience and financial well-being.
• Engages clients through proactive outreach and schedules appointments for consumer needs.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Advocates for clients with empathy and integrity in all interactions.

Skills

Excellent communication

Strong organization

Problem solving

Customer service experience

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in Brick, New Jersey, is hiring for a customer service-oriented role within Personal & Commercial Banking. The position emphasizes building meaningful relationships, guiding clients through everyday banking, and connecting them with specialists as needed.

The role requires a high school diploma or GED and at least 1+ year of client-facing experience, with strong communication and organizational skills. Evening and weekend availability is often required.