Relationship Banker II — Build Trusted Banking Relationships

U.S. Bank; Parma (OH); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Job summary

U.S. Bank in Parma, OH is seeking a Relationship Banker 2 to engage customers across in-person, appointment, and virtual channels, delivering counseling on deposits, loans, and digital banking options to meet each client’s goals.

The role requires strong relationship-building, sales and service skills, regulatory awareness including NMLS licensing, and the ability to open accounts and process requests while delivering an exceptional client experience.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools.
• Identify client needs and recommend banking solutions.
• Adhere to regulatory requirements including NMLS registration.

Skills

Relationship building

Customer service

Communication skills

Digital banking

Sales experience

Education

High school diploma or equivalent

Job description

U.S. Bank in Parma, OH is seeking a Relationship Banker 2 to engage customers across in-person, appointment, and virtual channels, delivering counseling on deposits, loans, and digital banking options to meet each client’s goals.

The role requires strong relationship-building, sales and service skills, regulatory awareness including NMLS licensing, and the ability to open accounts and process requests while delivering an exceptional client experience.