Relationship Banker II

TD Bank; Galloway Township (NJ); On-site; USD 30,000 - 37,000; Part time

Job summary

TD Bank in Galloway, New Jersey, is seeking a part-time Customer Service Associate to support everyday banking, assist clients with transactions, and connect customers to appropriate partners. The role emphasizes accurate service, relationship building, and compliance with TD's risk standards.

Candidates should have a high school diploma, 1+ years of client-facing experience, and the ability to work evenings, weekends, and holidays. Notary license is preferred.

Qualifications

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that build trust from initial engagement.
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience and support financial well‑being.
• Engages clients through proactive outreach, including scheduling appointments for consumer account needs.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Advocates for clients by demonstrating empathy and integrity.

Skills

Communication skills

Organization skills

Problem-solving

Independent work

Microsoft Office

Education

High school diploma

Notary license preferred

Tools

Microsoft Office

Job description

TD Bank in Galloway, New Jersey, is seeking a part-time Customer Service Associate to support everyday banking, assist clients with transactions, and connect customers to appropriate partners. The role emphasizes accurate service, relationship building, and compliance with TD's risk standards.

Candidates should have a high school diploma, 1+ years of client-facing experience, and the ability to work evenings, weekends, and holidays. Notary license is preferred.