Relationship Banker I: Personal Banking & Growth

Regions Bank; Signal Mountain (TN); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Job summary

Regions is seeking a Relationship Banker I in Signal Mountain, TN to deliver exceptional customer experiences on the cash line and over the phone. The role focuses on processing transactions, addressing customer needs, and educating clients about digital banking tools to enhance financial wellness.

You will build relationships, meet branch targets, and support team members while adhering to bank procedures and regulatory requirements. Training and upward mobility are available within Regions.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and cash transactions.
• Excellent communication in person, on the phone, and through electronic channels.

Responsibilities

• Provide a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
• Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Assists branch and fellow team members with basic tasks to aid in customer problem resolution.

Skills

Cash handling

Customer service

Digital banking

Communication skills

Problem resolution

Education

High School Diploma or GED

Job description

Regions is seeking a Relationship Banker I in Signal Mountain, TN to deliver exceptional customer experiences on the cash line and over the phone. The role focuses on processing transactions, addressing customer needs, and educating clients about digital banking tools to enhance financial wellness.

You will build relationships, meet branch targets, and support team members while adhering to bank procedures and regulatory requirements. Training and upward mobility are available within Regions.