Relationship Banker I - Growth & Digital Banking

Regions Bank; Tennessee; On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Signal Mountain, TN seeks a Relationship Banker I to deliver an exceptional customer experience at the cash line and over the phone, handling transactions and basic banking needs.

This role emphasizes building relationships, educating customers on digital tools, and collaborating with teammates. It requires strong communication, the ability to work 30 hours weekly with a Saturday rotation, and offers growth opportunities within Regions.

Qualifications

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process transactions.
• Strong communication in person, on the phone, and through electronic channels.
• Computer use with typing and sustained monitor attention.
• Walk/stand for extended periods; lift up to 20 pounds.

Responsibilities

• Provide a consistent optimal customer experience on the cash line while handling deposits, withdrawals, payments and other teller tasks.
• Answer inquiries about products/services and fulfill basic servicing requests (cards, changes, PIN resets, checks).
• Develop relationships with customers and stay informed about their banking needs.
• Educate customers on digital solutions (mobile, online, ATM).
• Assist branch teammates with tasks to resolve customer issues.
• Refer complex needs to internal experts and adhere to bank policies.
• Support branch targets by identifying customer needs and offering Regions solutions.
• May call customers from prospect lists to educate on technology and banking options.

Skills

Cash handling

Customer service

Digital banking

Communication

Typing & monitor attention

Stand/walk for long periods

Education

High School Diploma or GED

Job description

Regions Bank in Signal Mountain, TN seeks a Relationship Banker I to deliver an exceptional customer experience at the cash line and over the phone, handling transactions and basic banking needs.

This role emphasizes building relationships, educating customers on digital tools, and collaborating with teammates. It requires strong communication, the ability to work 30 hours weekly with a Saturday rotation, and offers growth opportunities within Regions.