Relationship Banker I: Personal Banking & Growth

TD Bank; Easton (Northampton County); On-site; USD 30,000 - 40,000; Full time

Job summary

TD Bank in Easton, Pennsylvania, is hiring a client-focused Teller to deliver friendly, accurate service, process deposits and cash transactions, and help clients manage everyday banking.

The role emphasizes relationship building, product knowledge, risk awareness, and compliance, with opportunities to grow skills and advance within a client-first banking team. You will be expected to maintain high service standards and support clients in achieving their financial goals.

Qualifications

• High School Diploma or GED (or equivalent combination of education and experience)
• 1+ years of experience engaging with clients in a service, sales, or relationship building environment
• Teller or cash-handling experience in a financial institution preferred
• Experience educating clients on products and services in a consultative manner
• Demonstrated ability to communicate clearly and effectively with clients and colleagues
• Demonstrated ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment
• Ability to exercise sound judgment and problem-solving skills in client interactions
• Basic proficiency with Microsoft Office or similar workplace technologies
• Ability to complete required job-related training upon hire
• Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role
• Notary License (or ability to obtain) preferred

Responsibilities

• Accountable for delivering a welcoming, personalized client experience by actively engaging in meaningful discovery that builds trust and establishes credibility
• Serves as the primary point of accountability for client concerns, resolving issues end-to-end where possible and ensuring timely escalation when required
• Drives client acquisition, retention, and relationship growth for the bank location by proactively identifying opportunities to deepen relationships and improve client outcomes
• Applies sound judgment to balance client needs with risk and compliance requirements, ensuring accurate capture of client information and alignment to policies
• Consistently brings TD's brand and client strategy to life through every interaction, reinforcing a differentiated, relationship-led experience

Skills

Customer service

Relationship building

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Easton, Pennsylvania, is hiring a client-focused Teller to deliver friendly, accurate service, process deposits and cash transactions, and help clients manage everyday banking.

The role emphasizes relationship building, product knowledge, risk awareness, and compliance, with opportunities to grow skills and advance within a client-first banking team. You will be expected to maintain high service standards and support clients in achieving their financial goals.