Relationship Banker I — Growth Path & Incentives

Regions Bank; Olive Branch (MS); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank is seeking a Relationship Banker I in Olive Branch, MS. The role focuses on delivering an exceptional customer experience on the cash line and by phone, while helping customers improve their financial wellness.

It offers growth opportunities in a supportive banking environment. Ideal candidates have teller or retail experience and strong communication skills, with the ability to educate customers on digital banking and Regions solutions.

Qualifications

• High School Diploma or GED is required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
• Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Assists branch and fellow team members with basic tasks to aid in customer problem resolution.

Skills

Customer service

Cash handling

Communication skills

Digital banking

Time management

Team player

Education

High School Diploma or GED

Job description

Regions Bank is seeking a Relationship Banker I in Olive Branch, MS. The role focuses on delivering an exceptional customer experience on the cash line and by phone, while helping customers improve their financial wellness.

It offers growth opportunities in a supportive banking environment. Ideal candidates have teller or retail experience and strong communication skills, with the ability to educate customers on digital banking and Regions solutions.