Relationship Banker I: Grow Relationships, Cross-Sell Deposits

Healthfitness; Germantown (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Trustmark Bank in Germantown, Tennessee is seeking a Relationship Banker to identify customer needs and match them with the right bank products and services, while delivering proactive service and processing a variety of cash and non-cash transactions.

The role emphasizes outbound outreach, cross selling of deposits, loans, insurance products, and cash management services to deepen customer relationships, uphold Trustmark’s service standards, and safeguard assets through accurate, timely

Qualifications

• High school diploma or GED required; bachelor's degree acceptable in lieu of experience.
• Strong customer service skills and ability to learn bank products.
• Able to balance a cash drawer and perform routine transactions accurately.
• Excellent interpersonal and written/verbal communication abilities.
• Proven ability to meet sales goals in a retail environment.

Responsibilities

• Identify customer needs and make referrals through proactive sales/service efforts.
• Service, sell, and cross-sell deposit accounts, loans, insurance, and cash management services.
• Deliver exceptional customer experience following service standards.
• Safeguard bank assets and process transactions accurately (deposits, withdrawals, wires, loans).
• Balance cash drawer daily and ensure proper documents are completed.

Skills

Customer service

Interpersonal skills

Communication skills

Time management

Detail-oriented

Professional appearance

Mathematical proficiency

Education

High school diploma or GED

Bachelor's degree acceptable

Tools

Basic computer skills

Job description

Trustmark Bank in Germantown, Tennessee is seeking a Relationship Banker to identify customer needs and match them with the right bank products and services, while delivering proactive service and processing a variety of cash and non-cash transactions.

The role emphasizes outbound outreach, cross selling of deposits, loans, insurance products, and cash management services to deepen customer relationships, uphold Trustmark’s service standards, and safeguard assets through accurate, timely