Relationship Banker I: Grow Customer Relationships

Trustmark National Bank; McComb (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

Trustmark National Bank in McComb, MS seeks a Relationship Banker I to identify customer needs, promote banking products, and deliver top customer service. You will handle deposits, loans, and related services while aiming for sales goals and referrals, in a fast-paced retail banking environment.

The role emphasizes accurate cash handling, adherence to service standards, and ongoing customer engagement, with regular 40-hour work weeks.

Qualifications

• High school diploma or GED required.
• One year of sales or customer service experience required; degree acceptable in lieu.
• Able to perform math and routine transactions and balance cash drawer.
• Excellent customer service and product knowledge.
• Able to meet sales goals in a retail environment.
• Strong interpersonal and written communication skills.
• Basic computer skills and ability to learn internal systems.
• Time management and attention to detail essential.

Responsibilities

• Identify customer needs and referrals through proactive sales/service efforts.
• Service, sell, and cross-sell deposits, loan products, insurance, and cash management services.
• Deliver exceptional customer experience following Trustmark's service standards.
• Safeguard the bank's assets and process transactions accurately (deposits, withdrawals, wires, etc.).
• Balance cash drawer daily and ensure documents are completed correctly.
• Achieve sales and referral goals quarterly while providing excellent customer service.
• Make outreach calls to customers and prospects.
• Comply with bank policies and perform additional duties.

Skills

Sales experience

Customer service

Math skills

Cash handling

Communication skills

Computer skills

Time management

Attention to detail

Professional appearance

Cash drawer balancing

Education

High school diploma

Job description

Trustmark National Bank in McComb, MS seeks a Relationship Banker I to identify customer needs, promote banking products, and deliver top customer service. You will handle deposits, loans, and related services while aiming for sales goals and referrals, in a fast-paced retail banking environment.

The role emphasizes accurate cash handling, adherence to service standards, and ongoing customer engagement, with regular 40-hour work weeks.