Relationship Banker I: Grow Customer Relationships

Trustmark Corporation; Brookhaven (MS); Hybrid; USD 32,000 - 48,000; Full time

Benefits offered by this job

Benefits package

401k matching

Tuition reimbursement

Job summary

Trustmark Corporation is seeking a Relationship Banker to identify customer needs and connect them with bank products and services. The role emphasizes proactive sales, exceptional service, and accuracy in handling cash and transactions.

Responsibilities include cross-selling deposits and loans, delivering a superior customer experience, and meeting quarterly sales goals while maintaining compliance and security in daily operations.

Qualifications

• Identify customer needs and make referrals through proactive sales/service efforts.
• Service, sell, and cross-sell deposit accounts, loan products, and related services.
• Deliver exceptional customer experience per Trustmark’s standards.
• Balance cash drawer and process transactions accurately.

Responsibilities

• Identify customer needs and referrals.
• Service and cross-sell banking products.
• Deliver excellent customer experience per standards.
• Safeguard assets and balance drawers daily.
• Meet sales and referral goals quarterly.
• Make outreach calls to customers/prospects.
• Comply with policies and procedures.
• Perform additional duties as assigned.

Skills

Sales experience

Customer service

Communication skills

Cash handling

Math proficiency

Professional appearance

Education

High school diploma or GED

Bachelor's degree acceptable in lieu of experience

Tools

Internal banking systems

Job description

Trustmark Corporation is seeking a Relationship Banker to identify customer needs and connect them with bank products and services. The role emphasizes proactive sales, exceptional service, and accuracy in handling cash and transactions.

Responsibilities include cross-selling deposits and loans, delivering a superior customer experience, and meeting quarterly sales goals while maintaining compliance and security in daily operations.