Digital-First Relationship Banker II

Us Bank; Salem (OR); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Salem, OR is seeking a Relationship Banker to engage clients in-person, by appointment, and digitally, building strong relationships and guiding them through banking options. You will open new accounts, process service requests, and educate customers on deposits, loans, and digital tools.

The role emphasizes proactive outreach, accurate data handling, and collaboration with branch teammates to deliver an exceptional customer experience in a digital-first environment.

Qualifications

• High school diploma or equivalent.
• Typically four to five years of job-related, retail banking experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identify solutions for clients based on their needs by engaging with clients and explaining banking products.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service technologies to assist with meeting financial needs.
• Maintain knowledge of consumer and business banking products and services and ensure accurate data and compliance.

Skills

Relationship building

Communication

Multichannel banking

Digital literacy

Education

High school diploma or equivalent

Job description

U.S. Bank in Salem, OR is seeking a Relationship Banker to engage clients in-person, by appointment, and digitally, building strong relationships and guiding them through banking options. You will open new accounts, process service requests, and educate customers on deposits, loans, and digital tools.

The role emphasizes proactive outreach, accurate data handling, and collaboration with branch teammates to deliver an exceptional customer experience in a digital-first environment.