Relationship Banker I: Digital-First Client Guidance

US Bank; Ripon (WI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacations

11 paid holidays

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker in Wisconsin to engage customers across in-person and digital channels. You will assess banking needs, open accounts, and guide clients through deposit and loan products while using a digital-first approach.

Role emphasizes building trust, proactive outreach, and collaboration with branch teams to deliver a seamless client experience and accurate service delivery.

Qualifications

• Requires strong customer service and relationship skills.
• Proactive outreach and client communication abilities.
• Familiarity with digital banking products and self-service tools.
• Knowledge of bank policies, procedures and support systems.

Responsibilities

• Build and maintain client relationships across in-person, appointment, and virtual channels.
• Educate customers on deposit and loan products and digital services.
• Open new accounts and process service requests and credit applications.
• Provide an accurate, high-quality client experience with attention to regulatory requirements.

Skills

Customer service

Relationship building

Digital banking

Communication

Retail banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Wisconsin to engage customers across in-person and digital channels. You will assess banking needs, open accounts, and guide clients through deposit and loan products while using a digital-first approach.

Role emphasizes building trust, proactive outreach, and collaboration with branch teams to deliver a seamless client experience and accurate service delivery.