Relationship Banker I: Digital-First Client Advisor

US Bank; Sumner (WA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Disability insurance

Parental leave

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering tailored guidance while focusing on a digital-first experience. You will assess needs, open accounts, educate on digital tools, and collaborate with the branch team to deliver exceptional service.

The role emphasizes building trust, understanding customer goals, and ensuring accurate processing of information and transactions in a proactive, customer-centric environment.

Qualifications

• High school diploma or equivalent required.
• Typically <4 years retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies client needs and recommends banking solutions based on goals.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Collaborates with branch team to provide excellent client experience.

Skills

Relationship building

Customer service

Digital banking

Communication

Sales-oriented

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering tailored guidance while focusing on a digital-first experience. You will assess needs, open accounts, educate on digital tools, and collaborate with the branch team to deliver exceptional service.

The role emphasizes building trust, understanding customer goals, and ensuring accurate processing of information and transactions in a proactive, customer-centric environment.