Relationship Banker I — Digital-First Client Advisor

Us Bank; Springfield (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank in Springfield, IL seeks a Relationship Banker to engage customers across in-person, by appointment, and digital channels, delivering trusted guidance and explaining deposit and loan products.

You will open new accounts, process service requests, and educate clients on digital tools, while collaborating with branch teams to ensure a seamless, accurate client experience. This role requires a high school diploma and preferred familiarity with retail banking; the job includes training on

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Builds relationships with customers across channels to provide banking counsel.
• Educates clients on deposit and loan products and services.
• Opens accounts and processes service requests; supports credit applications.
• Promotes digital products and self-service tools to meet customer needs.

Skills

Relationship building

Client communication

Bank policies

Customer service

Digital products

Needs assessment

Recommendations

Finance experience

Education

High school diploma

Job description

U.S. Bank in Springfield, IL seeks a Relationship Banker to engage customers across in-person, by appointment, and digital channels, delivering trusted guidance and explaining deposit and loan products.

You will open new accounts, process service requests, and educate clients on digital tools, while collaborating with branch teams to ensure a seamless, accurate client experience. This role requires a high school diploma and preferred familiarity with retail banking; the job includes training on