Relationship Banker I — Digital-First Client Advisor

U.S. Bank; Lawrence (KS); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Parental Leave

401(k) Plan

Paid Vacation & Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage with customers across channels, provide tailored banking solutions, and open new accounts. You will educate clients on products, support digital services, and collaborate with branch staff to deliver excellent service.

Ideal candidates will excel in proactive outreach, understand banking policies, and demonstrate strong interpersonal skills in a fast-paced retail environment.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.

Responsibilities

• Build and foster client relationships via in-person, appointment, and virtual channels.
• Open new consumer and business accounts and complete service requests.
• Educate clients on deposit and loan products and digital services.
• Provide an optimal client experience with accuracy and speed.
• Collaborate with branch teammates to serve clients.

Skills

Proactive relationship building

Effective communication

Digital product knowledge

Customer service

Needs-based selling

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage with customers across channels, provide tailored banking solutions, and open new accounts. You will educate clients on products, support digital services, and collaborate with branch staff to deliver excellent service.

Ideal candidates will excel in proactive outreach, understand banking policies, and demonstrate strong interpersonal skills in a fast-paced retail environment.