Relationship Banker I: Customer Service & Sales

Banterra Bank; Newburgh (IN); Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) plan

Tuition assistance

Paid time off

Descripción de la vacante

Banterra Bank is seeking a Relationship Banker I in Newburgh, Indiana to serve as teller and customer service advocate. The role emphasizes delivering exceptional service, balancing cash, and promoting bank products, with opportunities to onboard and train associates.

The ideal candidate will be proactive, detail-oriented, and capable of providing professional assistance both in person and over the phone. Weekend work and travel to other locations may be required.

Formación

• Excellent communication skills, verbally and in writing, with customers at all levels.
• Ability to identify and pursue sales opportunities by understanding customer needs and recommending appropriate products.
• Proficiency in accurately processing transactions while delivering exceptional service.
• Strong mathematical ability and attention to detail for cash handling and balancing.

Responsabilidades

• Deliver exceptional customer service by executing deposits, withdrawals, loan payments, and opening accounts.
• Handle customer calls professionally and empathetically.
• Balance cash drawer and manage funds within set limits.
• Provide transactional services and ensure compliance with bank policies.
• Promote bank products and cross-sell to customers.

Conocimientos

Communication skills

Cross-selling

Customer service

Cash handling

Attention to detail

Educación

High school diploma or equivalent

Associate’s degree preferred

Herramientas

Microsoft Office

Descripción del empleo

Banterra Bank is seeking a Relationship Banker I in Newburgh, Indiana to serve as teller and customer service advocate. The role emphasizes delivering exceptional service, balancing cash, and promoting bank products, with opportunities to onboard and train associates.

The ideal candidate will be proactive, detail-oriented, and capable of providing professional assistance both in person and over the phone. Weekend work and travel to other locations may be required.