Relationship Banker: Build Trust & Guide Smart Banking

U.S. Bank; Fresno (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build and deepen client relationships by meeting with customers, assessing banking needs and offering suitable solutions. You will open and service accounts, process requests, and guide clients through digital tools to enhance their experience.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver exceptional service while complying with regulatory requirements and internal policies.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Customer service

Digital banking knowledge

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build and deepen client relationships by meeting with customers, assessing banking needs and offering suitable solutions. You will open and service accounts, process requests, and guide clients through digital tools to enhance their experience.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver exceptional service while complying with regulatory requirements and internal policies.