Relationship Banker I: Consultative Banking & Growth

TD; Mount Laurel Township (NJ); On-site; USD 32,000 - 40,000; Full time

Job summary

TD Bank in Mount Laurel, New Jersey is seeking a customer-focused banking professional to acquire and deepen client relationships by offering personalized financial solutions and guidance that align with their goals.

The role emphasizes consultative engagement, clear communication about products, risk awareness, and adherence to regulatory standards, with opportunities for growth within Personal & Commercial Banking.

Qualifications

• High School Diploma or GED (or equivalent combination of education and experience).
• 1+ years of experience engaging with clients in a service, sales, or relationship building environment
• Teller or cash-handling experience in a financial institution preferred
• Experience educating clients on products and services in a consultative manner
• Demonstrated ability to communicate clearly and effectively with clients and colleagues
• Demonstrated ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment
• Ability to exercise sound judgment and problem-solving skills in client interactions
• Basic proficiency with Microsoft Office or similar workplace technologies
• Ability to complete required job-related training upon hire
• Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role
• Notary License (or ability to obtain) preferred

Responsibilities

• Drives client acquisition, retention, and relationship growth for the bank location by proactively identifying opportunities to deepen relationships and improve client outcomes
• Applies sound judgment to balance client needs with risk and compliance requirements, ensuring accurate capture of client information and alignment to policies
• Consistently brings TD’s brand and client strategy to life through every interaction, reinforcing a differentiated, relationship-led experience
• Accountable for delivering a welcoming, personalized client experience by actively engaging in meaningful discovery that builds trust and establishes credibility
• Serves as the primary point of accountability for client concerns, resolving issues end-to-end where possible and ensuring timely escalation when required

Education

High School Diploma or GED

Job description

TD Bank in Mount Laurel, New Jersey is seeking a customer-focused banking professional to acquire and deepen client relationships by offering personalized financial solutions and guidance that align with their goals.

The role emphasizes consultative engagement, clear communication about products, risk awareness, and adherence to regulatory standards, with opportunities for growth within Personal & Commercial Banking.