Relationship Banker I - Build Customer Banking Impact

Regions Bank; Florida; On-site; USD 40,000 - 47,000; Full time

Job summary

Regions Bank in Altamonte Springs, Florida, is seeking a Relationship Banker I to deliver exceptional customer experiences on the cash line and via phone. You will handle transactions, identify customer needs, and guide them toward Regions products and digital tools.

The role emphasizes building long-term relationships, educating customers on digital banking solutions, and collaborating with team members to meet branch goals. Prior retail or banking experience is a plus.

Qualifications

• High School Diploma or GED required.
• Able to work Saturdays as needed.
• Able to handle cash and process cash transactions.
• Strong communication skills for in-person, phone, and electronic channels.
• Basic computer use with typing and monitoring.
• Walk/stand for extended periods.
• Lift up to 20 pounds.
• Preferred: 1 year banking/cash-handling/customer service experience.

Responsibilities

• Provide a consistent customer experience on the cash line and on the phone.
• Process deposits, withdrawals, payments and other teller transactions.
• Develop relationships with customers and stay informed about their banking needs.
• Educate customers on digital banking solutions (mobile/online/ATM).
• Refer complex needs to internal experts for resolution.
• Follow bank processes and manage operational risks.
• Aim to achieve branch targets by identifying customer needs and guiding them to Regions solutions.
• May conduct outbound calls to educate customers about emerging technology.

Skills

Customer service

Relationship building

Communication skills

Bilingual EN/ES

Education

High School Diploma or GED

Job description

Regions Bank in Altamonte Springs, Florida, is seeking a Relationship Banker I to deliver exceptional customer experiences on the cash line and via phone. You will handle transactions, identify customer needs, and guide them toward Regions products and digital tools.

The role emphasizes building long-term relationships, educating customers on digital banking solutions, and collaborating with team members to meet branch goals. Prior retail or banking experience is a plus.