Relationship Banker

First Fidelity Bank; Norman (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

First Fidelity Bank is seeking a Personal Banker to build lasting relationships with clients and help them reach their financial goals. You will resolve issues, identify needs, and refer customers to appropriate banking products and services, while meeting sales and service targets.

This role emphasizes friendly, proactive service in a community bank setting. The position requires a high school diploma or equivalent, with six months of customer service or cash handling experience.

Qualifications

• Minimum six months of customer service or cash handling experience.
• Previous teller and sales experience preferred.
• High school diploma or equivalent; some college preferred.
• Strong work ethic and high integrity.
• Excellent client-service skills and effective communication.
• Proficient computer and branch software skills.
• Ability to work a flexible, rotating shift.

Responsibilities

• Build and maintain client relationships, proactively identifying banking needs and opportunities.
• Explain banking products and services clearly to clients.
• Process teller transactions and assist with account openings.
• Collaborate with colleagues to refer clients to specialists as needed.
• Deliver prompt, accurate service and resolve client inquiries or problems.
• Maintain accurate records and adhere to bank policies and regulations.

Skills

Customer service

Cash handling

Sales

Interpersonal communication

Professionalism

Technical skills

Education

High school diploma or equivalent

Some college

Job description

First Fidelity Bank is seeking a Personal Banker to build lasting relationships with clients and help them reach their financial goals. You will resolve issues, identify needs, and refer customers to appropriate banking products and services, while meeting sales and service targets.

This role emphasizes friendly, proactive service in a community bank setting. The position requires a high school diploma or equivalent, with six months of customer service or cash handling experience.